Contact Us
If you need to contact us, we have a range of convenient contact options.
By phone:
If you would like to contact us by phone, you can use the following numbers:
| Service | Contact |
|
All enquiries and new accounts International callers |
13 25 77 International dialling code + 618 + 9265 7700 |
| Lost/Stolen Cards (Freecall) | 1800 224 004 (available 24 hrs) |
| Phonelink telephone banking and BPAY | 13 25 77 (available 24 hrs) |
| Phonelink and BPAY for country and interstate callers | 1300 369 368 (available 24 hrs) |
| Facsimile | (08) 9265 7706 |
In person:
If you would like to visit your nearest Police & Nurses branch, please view our Branches page for a list of locations and opening hours.
By email:
If you would like to contact us by email please complete an online enquiry form and a Police & Nurses Member Services Consultant will promptly respond to your enquiry.
Web Chat:
Our website offers a Web Chat service, providing online assistance in a real time, web chat format. With Web Chat, you don't need to disconnect from the internet to get help with your Police & Nurses enquiry. To initiate a web chat session with an online consultant, simply click on the Web Chat icon located at the top right corner of each page. Web Chat provides assistance with account enquiries, filling out application forms, navigating our website and information about products and services.
Mail:
If you would like to contact us by post please post to:
PO Box 6132
EAST PERTH WA 6892
To report a lost or stolen card, call the toll free number on 1800 224 004 (available 24 hrs).