Netlink Online Banking

Netlink is Police & Nurses online banking system, providing convenient and secure access to your accounts 24 hours a day and best of all it's free.

• View and print account details and interest information
• Pay bills with BPAY
• e-statements (online statements) 
• Receive bills online with BPAY View
• Transfer funds between your Police & Nurses accounts or to an external account
• View and search past transactions
• Change address

To register for Netlink, make an online enquiry, visit one of our branches or call us on 13 25 77 to speak to a Member Services Consultant.

Getting started with Netlink online banking

Using Netlink online banking for the first time, read our Netlink Starter's Guide.

At Police & Nurses we take the issue of online security very seriously and have high level measures in place to protect the Society and our members from fraud. You can rest assured that Netlink online banking utilises the latest security features to ensure your transactions and personal details are safe.

• Each time you log on to Netlink from the Police & Nurses website, you will notice that a small padlock appears on the bottom right of your screen. This is your assurance that you have logged onto a secure site that utilises online encryption.
• Your Netlink accounts are also protected by your individual member number and password log on information. It is important that you keep this information strictly confidential.
• The logon process for Netlink has an on-screen keyboard for entering your password. This method of password entry uses a higher order encryption and stops computer virses recording your password to use in a fraudulent manner.
• You can choose to use the same on-screen keyboard for external funds transfers as an additional level of protection. This function is optional and can only be activated by calling 13 25 77 or visiting a Police & Nurses branch.

In addition to our comprehensive security provisions, it is equally important for you to take an active role in protecting yourself and your home computer from fraud.

Our website offers further information on how to enhance your online security and protect your accounts and personal information. We recommend that you follow these guidelines to reduce your risk of online fraud. In the unlikely event that you become a victim of internet banking fraud, through no fault of your own, we guarantee to cover the entire loss and refund any missing monies to your accounts as soon as possible. You must however ensure you comply with our Netlink Online Banking Terms & Conditions at all times.

If you suspect that the security of your accounts has been breached, please contact Police & Nurses immediately on 13 25 77.

If you have a question about Netlink online banking, or are experiencing problems using the system, please view our Netlink Frequently Asked Questions.

If you are still having trouble after viewing the FAQs, please contact us for assistance on 13 25 77 or initiate a Web Chat session.

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